Business Terms & Conditions – All Types

  • Online Reservations must be paid in full at time of booking.
  • 10% discount applies for Top Parks Membership and CMCA Membership.  Current membership card MUST be produced upon check-in. Maximum discount $40.00 per stay applies.
  • Online rates are for tourist stays for 4 weeks or less.  For longer stays, rates are by negotiation.

One-night surcharge for Cabins and all Tourist Accommodation:

  • A $20 surcharge will be charged between the 1st September to 17th December 2017, 12th January to 25th March 2018, 6th April to 31st May 2018 and 1st September to 16th December 2018 on all bookings made for either a Friday, Saturday or Sunday night (excludes Powered/Unpowered sites).
  • To secure a booking through our office, credit card details and a deposit are required as a security for the accommodation charges.
  • During Peak Seasons, minimum stays apply.  Please enquire when booking.

Off Peak/Shoulder Seasons:  20% deposit is required
Peak Season:  50% deposit is required, payment in full 30 days before stay.

  • We reserve the right to charge a pre-authorisation up to $50.00 on your credit card for cleaning fees in respect of cabin accommodation, if the unit is left in an unreasonable state OR our pet or non-smoking policy inside units is ignored. Any major breakages, damages or items removed from a unit will be invoiced separately and charged to your credit card. The pre-authorisation will be released upon inspection of unit being satisfactory.

CANCELLATIONS:
Peak Season – Cabins/Sites
– More than 30 days notice: Full refund less $20 administration fee
– Less than 20 days notice: $20 administration fee and 1 night’s tariff will be forfeited unless we can rebook your unit for the same time period.
– Less than 10 days – No refund
Shoulder/Off Peak Seasons – Cabins
– More than 30 days notice: Full refund less $20 administration fee
– Less than 20 days notice: $20 administration fee and 1 night’s tariff will be forfeited unless we can rebook your unit for the same time period.
– Less than 10 days – No refund
Shoulder/Off Peak Seasons – Sites
– More than 30 days notice: Full refund
– Less than 20 days notice: $20 administration fee
– Less than 10 days notice: $20 administration fee and 1 night’s tariff will be forfeited unless we can rebook your site for the same time period.
Failure to Notify
If you do not notify Colonial Holiday Park of your cancellation or you do not arrive by 11am the day after your scheduled reservation, your booking may be cancelled without the refund of any deposit.
Early Departures
Peak Seasons – No refund will be made if you decide to cut your reservation or holiday short.
Shoulder/Off-Peak Seasons – Refunds may be issued subject to Park Owner’s discretion.

Emergencies /Catastrophic Events
In the event of an emergency or catastrophic event such as a flood, fire, earth quake, storm, act of terrorism etc. which prevents the customer from checking in and honouring their booking due to being unable to access the accommodation, or where authorities deem the park unsafe to enter, deposits or pre-payments will be refunded with the following options:

  • Refund of deposit or prepayment less $20.00 administration fee;  OR
  • Full credit of deposit or prepayment to a future booking. Deferral dates must be provided at the time of request. Any deferred dates must be within 12 months of the original booking date. Deferring can only occur once with any booking and if the second booking cannot be kept then cancellation fees will apply in accordance with our cancellation and refunds policy.

If an emergency or catastrophic event occurs in the park after check-in and during the customer’s stay that subsequently interferes with the customer being able to occupy or access the accommodation, then deposits or pre-payments will be refunded with the following options:

  • A refund will be given for nights paid and not stayed less $20.00 administration fee; OR
  • Full credit of the unused nights to a future booking. Deferral dates must be provided at the time of request. Any deferred dates must be within 12 months of the original booking date. Deferring can only occur once with any booking and if the second booking cannot be kept then cancellation fees will apply in accordance with our cancellation and refunds policy.

Special Offers
Check out our special offers for great holiday savings. Whether you are attending a wedding here in Harrington, arranging a boys weekend golfing or fishing or planning your family holiday, take a look at our special offers. Learn More
Our Location
Colonial Holiday Park is the first park on the right as you enter Harrington. Pull into our driveway and check in for the night or a week! Harrington is located on the Mid North Coast of NSW, South of Port Macquarie and North of Forster. We are 3.5 hours from Sydney heading North on the Pacific Highway. Show Map